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Shipping, returns and customer service

I am not satisfied with my purchase. Can I get a refund?

If you are not satisfied with your purchase, you can return it to us by mail at your expense after receiving confirmation from our customer service through our contact form.

Specific Conditions:

  • Returned products must be sealed, unopened, undamaged, and in their original packaging.
  • Products will be inspected before issuing a credit or exchange.
  • Discontinued products cannot be returned.
  • No return request due to dissatisfaction will be accepted if the claim exceeds 14 days from the delivery confirmation date.

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