Shipping, returns and customer service
What is the standard shipping method for Maison d'Herbes orders?
Residential orders are currently shipped by default with Canada Post.
Packages are generally delivered to the recipient's mailing address or community mailbox, in accordance with Canada Post's delivery practices.
In certain situations (such as logistical constraints, operational exceptions, or other specific requirements), Maison d'Herbes may use a different shipping carrier.
If you would like to know which carrier will be used for your specific order, please contact our Customer Service team or request to be transferred to an agent so your order can be verified.